Support
Last updated: 9 October 2026
We’re here to help. If you have questions, feedback, or need assistance with GoDeeper, reach out and we’ll get back to you.
Contact
Email us at hello@eljam.io. We typically respond within 24–48 hours on business days.
In-App Support
You can also reach us through the app: Settings › Help & Support.
Common Questions
Before reaching out, you might find your answer in our FAQ.
Account Deletion
You can delete your account in Settings or request deletion by email. See Delete your GoDeeper account and data for instructions and retention information.
Subscription Issues
Subscriptions are managed by the store where you purchased. Manage Android subscriptions in Google Play. For Apple purchase support, visit reportaproblem.apple.com and sign in with your Apple ID.
Technical Issues
If you’re experiencing a crash or bug, please include your device model, operating system version, and app version when you contact us. You can find the app version in Settings › About.